01 · The problem

what we hear

  • “Our proof of concept works in the demo and has been stuck short of production for months.”
  • “Security review keeps sending it back.”
  • “We can't tell whether a model upgrade made it better or worse.”

02 · Diagnosis

why it happens

Production is a systems problem, not a model problem. Failures happen in the integration, safety, evaluation and governance around Claude.

03 · Outcomes

what we deliver

Production readiness
Cost, latency and reliability mapped to budget, with integration patterns an enterprise will accept.
Safety architecture
Input screening, output screening and tool-call authorisation placed so the system fails closed.
Evaluation as the gate
Evals written as acceptance criteria. No model or architecture change ships without passing them.
Governance built in
Confidence-based routing to human review, and each compliance obligation mapped to a control, an owner and evidence.

Typical use cases include customer support agents, multi-agent research pipelines, document extraction, and agentic workflows.

04 · Engagement

how it runs

  1. architecture decision
  2. build with evals
  3. security review
  4. handoff

05 · Honest limit

what we won't do

We won't take a system to production without evals and a safety review, even when that is slower.

06 · Proof

see how we think

From our writing on Production agents, Agentic workflows and automation, AI security, AI platform and infrastructure.

Architecture · Agentic workflows and automation

Document extraction that knows when to ask a person

An event-driven pipeline that extracts structured data from documents with Claude on Amazon Bedrock, checks it against evidence, and sends only the doubtful cases to human review.

Article · Agentic workflows and automation

Claude Code PR automation: babysit to green

Set up Claude Code PR automation that takes pull requests from red to green: diagnose CI failures, answer review threads, and escalate on cue.

Article · Agentic workflows and automation

Incident Response Runbooks with Claude Code

Build structured incident response runbooks as Claude Code skills that check service health, gather logs, and suggest root causes.

Article · AI security

Secure API Middleware with Claude Code

Build JWT auth, rate limiting, input sanitization, and CORS middleware using security-first Claude Code prompts mapped to OWASP API risks.